In 2019, Hoa Binh health sector further strived to build and develop a universal health network and train human resources to meet healthcare needs of local people. People's physician, Dr. Tran Quang Khanh, Director of Hoa Binh Department of Health, offered an interview with Vietnam Business Forum Magazine on this content.
What do you think about achievements that Hoa Binh health sector made in 2019?
In 2019, Hoa Binh Health sector continued to streamline its organizational system, reducing from 49 to 29 non-business units.
In addition to closely directing its subordinate units to well execute targets and key tasks in 2019, the department effectively prevented diseases, supervised and quickly contained epidemics, and prevented dangerous epidemic outbreaks. No one died of food poisoning in the province.
These results are the foundation for the sector to successfully realize its objectives in 2020 and to fulfill, or even outdo, targets stated in the Resolution of the 16th Provincial Party Congress (2016-2020 term) such as patient bed to resident ratio, doctor to resident ratio, and health insurance.
Could you please tell us about the achievements of Hoa Binh health sector after five years of implementing the policy attracting doctors to local public health facilities?
On July 3, 2015, the Hoa Binh Provincial People’s Committee issued Resolution 119/2015/NQ-HDND on amendments and supplements to Resolution 151/2010/NQ-HDND dated July 21, 2010 on approval of the project on university-level physician and pharmacist training for grassroots medical units. The committee also issued Plan 125/KH-UBND dated December 25, 2015 for implementation of this resolution and Directive 307/HD-UBND dated April 12, 2016 on implementation of Resolution 119. After five years, the province attracted 106 doctors at all three levels (38 at the provincial level, 63 doctors at the district level and five at the commune level).
How is the infrastructure development and health services ready to meet the needs of public and businesses in the province?
Currently, infrastructure, equipment and personnel at local health facilities basically meet public needs for healthcare. Some district-level medical units bought modern equipment and sent officials to attend training courses and acquire technology for patient examination, diagnosis and treatment. Many specialized techniques have been transferred to district levels. Especially, Hoa Binh General Hospital boldly invested and procured modern equipment through socialized financing sources to better perform examination, diagnosis and treatment. Professional training and technical transfer training are maintained and regularly carried out at provincial health units.
How do you assess the quality and effectiveness of administrative procedure reform in medical examination and treatment in the province?
For years, local medial units have applied hospital quality evaluation criteria issued by the Ministry of Health to be assessed and classified. At the same time, the Department of Health has also used this set of criteria as a gauge for year-end evaluation of local medical units. All medical units have actively improved their quality in every aspect to get better results year after year. Particularly, medical examination and patient reception has been a focus for improvement: shortening the waiting time for examination, streamlining procedures and records, finding testing places and waiting for test results. Medical examination and treatment procedures are developed and improved regularly during the implementation process. The 5S process is applied in all departments and divisions.
These activities have raised patient trust in medical staff, as well as medical examination and treatment facilities, and reduced referrals to higher-level hospitals and complaints from patients and their relatives.
Thank you very much!
| Hoa Binh Health Department has collaborated with advisory units to attract some projects like a Japanese ODA-funded medical equipment support project for eight district general hospitals and Mai Chau Regional General Hospital; the Global Alliance for Vaccines and Immunization (GAVI)-funded project for strengthening the capacity of grassroots health systems in key provinces; the World Bank (WB)-funded Northern East and Red River Delta regions health system support project; and the WB-funded hospital waste treatment support project. |
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