Driving Digital Transformation, Generating New Value

In recent years, the information and communications sector of Ca Mau province has effectively executed its mission across all facets of social life, supporting many other sectors in realizing the goal of elevating Ca Mau to a fairly developed province in the region. The sector has consistently demonstrated its commitment to leading the digital transformation process, with a focus on generating new, positive value.

The People's Committee of Ca Mau Province and FPT Group sign a cooperation agreement to drive comprehensive digital transformation, aiming to position Ca Mau as one of the fastest-growing provinces in this regard

Adhering to goals, accomplishing tasks

Over the past years, the information and communications sector of Ca Mau province has successfully improved the quality of information and communications and created consensus in society. Specifically, the sector has closely adhered to the resolution of the 16th Provincial Party Congress (2020-2025 term), actively advised the Provincial People's Committee on State administration of post, telecommunications, information technology, press and publishing. The postal network has been expanded with better delivery and logistics infrastructure to develop e-commerce and the digital economy. Regarding information technology, the sector has implemented the Provincial Party Committee's Resolution on Digital Transformation by advising the committee to issue Decision 1929/QD-UBND, according to which the Online Public Service Portal and the Electronic Single-window Information System of Ca Mau province have been gradually completed.

The Ca Mau Intelligent Operations Center (IOC) is a key initiative in the Digital Transformation Project. Following over five months of construction, the IOC has been completed and is now ready for operation. It is designed to collect and process information and data, and features visual displays across 13 sectors, including health, education, and electronic documents. In the coming time, Ca Mau province will further research and expand the Department of Information and Communications' administration to include data on traffic, construction, industry and trade, labor, social security, social network monitoring, geographic information systems (GIS), and information security management systems. The IOC will form an operational team and establish management and operation regulations. In alignment with Resolution 05 of the 16th Provincial Party Committee on Digital Transformation in Ca Mau province through 2025, and Project 1929 with a vision to 2030, the Ca Mau IOC will serve as the AI-driven core of the digital government. It will enable dynamic and flexible decision-making for leaders across sectors, leveraging potential and breakthrough opportunities to propel Ca Mau toward becoming a leading developed province in the region.

A training course for the operational deployment of the Ca Mau Intelligent Operations Center (IOC)

Positive effects from digital transformation

“Digital transformation represents a profound shift for everyone. Its success relies on active participation from all individuals, who must embrace and leverage the benefits that digital transformation offers,” said Mr. Tran Van Trung, Director of the Department of Information and Communications of Ca Mau province.

Being aware of that, in addition to leading and directing relevant agencies and localities to adopt digital transformation, the department has also gradually concretized and promptly executed Decision 749/QD-TTg and Resolution 05-NQ/TU. With the overall goal of basically completing digital transformation in agencies by 2025, Ca Mau will become a good digital transformation locality in the country.

Many digital transformation applications have brought positive results, supporting e-government construction. Deploying document management software systems have been effectively deployed in all governmental agencies from provincial to communal levels. 50 applications have been integrated into CaMau-G with utilities for users to interact easily and use digital services provided by the government. All businesses use electronic invoices; more than 2,490 small and medium-sized enterprises (SMEs) have accessed and participated in the SMEdx Program, accounting for 52.42% of total SMEs in the province; and 6,000 business households have created sales accounts on e-commerce platforms. Cashless management systems have been deployed in schools and educational facilities. All schools have received training in cashless systems, and all 18 provincial and district-level medical facilities have implemented cashless payment for hospital fees.

In addition to optimistic achievements, digital transformation in Ca Mau province has still revealed some difficulties and limitations, Trung said. To have effective, sustainable, substantial, synchronous digital transformation and obtain the goals stated in Resolution 05-NQ/TU, Ca Mau province will resolutely carry out key solutions: Further promoting communications, information and awareness of public employees, people and businesses about the role and effectiveness of digital transformation; fostering the responsibility of "leaders" in directing digital transformation; building mechanisms and policies on stronger development of digital businesses, encouraging innovation and creativity; attracting digital companies to invest in the province; actively cooperating with institutes, schools, research centers and domestic and foreign partners to train human resources to speed up digital transformation.

“In recent years, the Provincial People's Committee has seriously focused on speeding up administrative reform, improving the investment and business environment and enhancing the Provincial Competitiveness Index (PCI). This effort has brought in many positive values, especially in support for people and businesses to overcome difficulties, restore and develop business operations. In the coming time, we will work with localities to achieve more success, especially in PCI improvements with important tasks," he added. Specifically, the department will advance digital government initiatives to improve transparency, enhance IT application in professional activities, and boost the efficiency of record digitization, administrative procedures, online services, and payments.

By Nguyen Mai, Vietnam Business Forum